enhancing customer experience & building brand loyalty
 

BUSINESS DEVELOPMENT: Experienced in driving business forward & building customer relationships

 

BUSINESS ACUMEN:  Maintain professional business acumen, having run several businesses in the fashion & branding sectors; ambitious yet focused on achieving growth with verifiable expertise in producing high quality creative strategies, with an emphasis on after-sales service

 

MARKETING & BRAND STRATEGY: Defining the brand's market positioning & reaching out to target demographics through the most effective channels & measuring results in order to optimise performance 

 

TRAINING & DEVELOPMENT: Seasoned & innovative focused on the development & training of staff, with proven experience in surpassing leadership expectations, committed to motivating the team & encouraging self-development

 

CUSTOMER SERVICE: Committed to delivering consistently high levels of customer service, with expertise in appraising & reviewing work, ensuring the highest levels of customer satisfaction

services

Ad-Hoc Projects

 

Brand Audit

 

Corporate Branding & Identity 

 

Environmental / Sensory Branding

Strategic Planning


PR Intelligence


Media Liaisons


Crisis Management & Communications


Client Cultivation


Market Research 


Business Development & New Market


Product Brokering & Management 


Digital & Mobile Marketing

 

Social Media Marketing

 

Direct Mail Marketing

Campaign Management, Tracking & Assessment

Training & Coaching

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