enhancing customer experience & building brand loyalty

BUSINESS DEVELOPMENT: Experienced in driving business forward & building customer relationships


BUSINESS ACUMEN:  Maintain professional business acumen, having run several businesses in the fashion & branding sectors; ambitious yet focused on achieving growth with verifiable expertise in producing high quality creative strategies, with an emphasis on after-sales service


MARKETING & BRAND STRATEGY: Defining the brand's market positioning & reaching out to target demographics through the most effective channels & measuring results in order to optimise performance 


TRAINING & DEVELOPMENT: Seasoned & innovative focused on the development & training of staff, with proven experience in surpassing leadership expectations, committed to motivating the team & encouraging self-development


CUSTOMER SERVICE: Committed to delivering consistently high levels of customer service, with expertise in appraising & reviewing work, ensuring the highest levels of customer satisfaction


Ad-Hoc Projects


Brand Audit


Corporate Branding & Identity 


Environmental / Sensory Branding

Strategic Planning

PR Intelligence

Media Liaisons

Crisis Management & Communications

Client Cultivation

Market Research 

Business Development & New Market

Product Brokering & Management 

Digital & Mobile Marketing


Social Media Marketing


Direct Mail Marketing

Campaign Management, Tracking & Assessment

Training & Coaching

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